We collect your data to help us run the website and to provide you with the services that you have asked for. We use your information to allow us to manage:
- Your ability to login
- The content on the webpages
- Our email correspondence with you communicating order updates and specific user issues.
The personal information that we hold about can include your:
- Addresses (Billing & Shipping)
- Email address
- Telephone number
- Partial IP address etc etc
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We will not share your personal information with third parties without your permission. We do not profile you or make automated decisions based on your data.
Our legal basis for processing your data is consent where you input your information voluntarily to use the site or on the basis of a legitimate interest where we contact you in relation to our services.
If you choose to delete your account, we may keep a record to fulfil our audit obligations. Other than this your data will be held for a period of 3 years before it is permanently deleted.
Information which you provide to us will be stored by our hosting provider (One.com Group AB) who act as our Data Processor.
By submitting personal information and using our site, you agree to the storing and processing of your data.
On rare occasions if there is a legal duty to disclose your personal information we would do so in order to comply with a legal obligation.
Cookies are small text files that are stored in your browser by websites that you visit. They usually contain a website and an identifier. Cookies help improve your experience while browsing on our website, for example by remembering what items you put in your basket.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You can prevent cookies from being placed in your browser settings, though this may affect the functionality of websites that you visit. Cookies on our website are not essential, but may improve your experience.
If you want to delete cookies in your browser, check this guide: How do I delete cookies?
We use Google Analytics to track the performance of our website and patterns in use. We do not link statistics collected by Google Analytics to personally identifiable information. Our analytics tracker does not store or process the full IP address of users, so we only get a rough location of where our users are accessing our site from.
Should you wish to opt out of Google Analytics you are able to do this by adjusting your browser settings. Further information is available here: Cookies and Google Analytics.
Google also publishes a browser add-on that will stop cookie information for Google Analytics being stored: Google Analytics opt-out browser add-on.
None of the information we gather via cookies identifies you as an individual – it is entirely anonymous.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
You can change your mind at any time about how we contact you, how we process your information, or ask us to stop contacting you altogether by contacting us.
We will be proactive in keeping our records up to date and will aim to action all changes to communication preferences within ten working days.
You have a number of information rights that protect your data. We are committed to supporting these rights.
You have a right to access your personal information, to object to the processing of your personal information, to rectify, to erase, to restrict and to port your personal information. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For any of these requestes please use one of the contact methods on our contact page.
If you are unhappy with the way in which your personal data has been processed you may in the first instance contact us.
If you remain dissatisfied then you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: –
Information Commissioner’s Office